Termini e Condizioni

1. Scope

Sales on the Website are reserved for adult consumers with delivery in Italy. For foreign countries, the “International purchase requests” function is available (without online checkout).

  1. Seller

Società Agricola Marchesi Fumanelli di Armando Pirola e Roberta Mottadelli S.S.
Via Squarano 5, 37029 San Pietro in Cariano (VR), Italia — P.IVA/C.F. 02907690230 — REA VR‑293487
E‑mail: info@fumanelli.it — PEC: fumanelli@bpec.it — Tel.: +39 045 7704875.

  1. Products and prices

Prices in euros, VAT included. Shipping costs indicated at checkout based on weight/volume and destination. Images are illustrative.

  1. Orders and conclusion of the contract

The contract is finalized upon submission of the order and confirmation via email. The Seller may refuse/cancel orders in the event of unavailability, anomalies, or misuse.

  1. Payments

Payments processed by Stripe (including Apple/Google Pay, if enabled). Card details are processed by Stripe; the Seller does not store them.

  1. Shipping and delivery (Italy)

Delivery via national couriers. Delivery times and costs are indicated at checkout and summarized on the Shipping & Returns page. Upon receipt, check the package; in case of damage, sign with reservation and report it within 48 hours with photos to info@fumanelli.it.

  1. Right of withdrawal (14 days)

The Customer may withdraw within 14 days of delivery, with some exceptions:

personalized goods;

sealed goods that cannot be returned for hygiene reasons if opened;

goods subject to rapid deterioration/alteration.
To exercise your right of withdrawal: write to info@fumanelli.it (order number); return the products intact and sealed within 14 days to: Via Squarano 5, 37029 San Pietro in Cariano (VR). Refunds will be made using the same payment method within 14 days of receipt of the return (return shipping costs may be charged to the customer).

  1. Defective products / breakages

Report within 48 hours with photos to info@fumanelli.it. Replacement or refund will be provided based on evaluation.

  1. Minimum age

Sale prohibited to minors under the age of 18. The Customer declares that they are at least 18 years old.

  1. Responsibility

No liability shall be accepted for delays attributable to the courier or force majeure. In any case, maximum liability shall be equal to the price paid.

  1. Applicable law and jurisdiction

Italian law. Consumer jurisdiction.
EU ODR platform: https://ec.europa.eu/consumers/odr/

  1. Contact Us

Marchesi Fumanelli — Via Squarano 5, 37029 San Pietro in Cariano (VR) — info@fumanelli.it — PEC fumanelli@bpec.it — Tel. +39 045 7704875.